30-day postage paid returns
30-day postage paid returns
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FAQs

How long will it take to receive my order?

We operate partner warehouses in major cities across our main selling markets. Your order will ship from the nearest warehouse, with delivery taking 5–7 business days based on your location. Track your order on our site or reach us via WhatsApp. Parcels are dispatched within 48 hours of purchase, and a tracking number will be supplied.

Can I return and get a refund if I don’t like the product I received?

30-day returns are available for most products, excluding custom items and personal hygiene goods (e.g. worn wigs, used clothing). Reach our WhatsApp support for return steps.

OUR WAREHOUSES

Our warehouse in South Africa is located at OA Loper Ave, 17 Winnipeg Street, Johannesburg.
 
For location details and More information please contact us via WhatsApp.
Our warehouse in South Africa is located at OA Loper Ave, 17 Winnipeg Street, Johannesburg.
 
For location details and More information please contact us via WhatsApp.
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