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FAQs

How long does order delivery take?

Your order will be shipped from the nearest warehouse. Depending on your location, delivery takes between 3 to 5 business days.
Orders are shipped within 48 hours of being placed. Once your package has been sent, you will receive a tracking number to check the delivery status.

Can I return an item if I don't like it?

Yes, most items can be returned within 30 days. Personalized items and personal hygiene products (such as worn wigs and used apparel) are non-returnable.
Contact our customer service via Messenger for return instructions.

OUR WAREHOUSES

Our Warsaw warehouse is located at: ul. Nadrzeczna 14GD5/A22, Warsaw, Poland.
For detailed location info and further inquiries, please contact us via Messenger.
Our Warsaw warehouse is located at: ul. Nadrzeczna 14GD5/A22, Warsaw, Poland.
For detailed location info and further inquiries, please contact us via Messenger.
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