Order Tracking

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Official Logistics Website

Use the tracking number associated with your order number. Go to the logistics website and enter the order number to view the shipment track.
Use the tracking number associated with your order number. Go to the logistics website and enter the order number to view the shipment track.
Third-party Logistics Website

FAQs

How long does order delivery take?

Your order will be shipped from the nearest warehouse. Depending on your location, delivery takes between 3 to 5 business days.
Orders are shipped within 48 hours of being placed. Once your package has been sent, you will receive a tracking number to check the delivery status.

Can I return an item if I don't like it?

Yes, most items can be returned within 30 days. Personalized items and personal hygiene products (such as worn wigs and used apparel) are non-returnable.
Contact our customer service via Messenger for return instructions.

OUR WAREHOUSES

Our Warsaw warehouse is located at: ul. Nadrzeczna 14GD5/A22, Warsaw, Poland.
For detailed location info and further inquiries, please contact us via Messenger.
Our Warsaw warehouse is located at: ul. Nadrzeczna 14GD5/A22, Warsaw, Poland.
For detailed location info and further inquiries, please contact us via Messenger.
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